Customer Relationship Management Voice

Customer Relationship Management Voice

Qualification Pack : SSC/Q2212-V3.0 (Customer Relationship Management Voice)

Author :IT- ITeS SSC NASSCOM

User Manual : Click here to view Flip book User Manual

Details :

The book will be based on a Qualification Pack which contains National Occupational Standards (NOSs). Each NOS will be taken up as a ‘UNIT’ which will cover all the Performance Criteria and relevant knowledge and skills with respect to the performance criteria covered

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